SERVICES & SUPPORT

Always by your side, even after purchase.

From after-sales support to analytical instrument maintenance, we support laboratories at every stage. We provide competent and timely technical assistance, because we know how essential reliability and precision are in everyday work.

Our goal is to ensure operational continuity, safety, and consistent performance over time.

AFTER-SALES SERVICE

Invisible when everything works.
Present when it matters.

Madatec is the only Parker Authorized Technical Service Provider in Italy authorized to service laboratory gas generators, including during the warranty period.

Regardless of the model, we provide specialized technical support, original spare parts, accessories, consumables, and dedicated service contracts to ensure long-term continuity and reliability.

GAS GENERATOR SUPPORT

Assistance that goes
beyond brands.

We offer specialized technical service and original spare parts also for laboratory gas generators previously marketed under other brands. We service models distributed as Whatman, Packard, Hewlett Packard, Agilent, Air Liquide, G.E., and many others.

Whatever the generator, we ensure accurate diagnostics, compatible spare parts, and reliable repairs, with a service designed to extend operational life and maintain performance over time.

We’re here for every question and every generator.